2009 | WinPalace Goes LiveWinPalace launches as a US-facing online casino. |
2010 | RTG Games and Big BonusesPlayers praise the Real Time Gaming software, the selection of games, and the big welcome bonuses offered. |
2010 | Voted Worst Casino GroupCasinomeister lists Affactive Group as the Worst Casino Group of 2010. The award is given for “predatory terms and conditions” on sites like Slots Jungle, Mayflower Casino, and Casino Titan. WinPalace is not mentioned. |
2011 | “AskGamblers” ComplaintsThe first of 86 player complaints appears on AskGamblers. The first complainer had it right, saying on December 11, “Avoid at all costs.” |
2011 | Public Dispute with License HolderRepresentatives of Affactive Media and Rome Casino engage in an unseemly dispute on Casinomeister. Rome Casino claims Affactive Media hacked their site. Affactive reps essentially admit to doing so, claiming Rome Casino planned to do the same to them. |
2011 | Voted Worst Casino GroupCasinomeister lists Affactive Group as the Worst Casino Group of 2011. The public dispute is one reason cited for the award. |
2012 | Unfair Terms & ConditionsPlayer complaints focus on a deceptive welcome bonus and dwindling odds of winning. Player winnings are voided if a game not on the welcome bonus preferred list is played. |
2013 | Legal DisputesA player hires a lawyer after losing $5,400 due to arbitrary terms and conditions. |
2013 | Voted Worst Casino GroupCasinomeister lists Affactive Group as the Worst Casino Group of 2013. The reason given is “slow paying.” Some sites pay as low as $500 a week to big jackpot winners. The sites listed in the group are WinPalace Casino, Casino Titan, Begado Casino, Golden Cherry, Jackpot Grand, Slots Jungle, and Slots of Fortune. |
2013 | Player Winnings VoidedSpecific complaints mount about WinPalace on AskGamblers. Players complain that the no-deposit bonus winners see their accounts voided at little provocation, while payouts are paid slowly. |
2014 | Bad RepresentativesPlayers complain that service reps are troublesome. They appear trained to delay and frustrate players, in order to help the slow payment apparatus. |
2014 | BlacklistedWinPalace and other Affactive Group sites are blacklisted by AskGamblers, after massive numbers of complaints. |
2015 | ClosedWinPalace is closed after its owners, Gery Shalon and Ziv Orenstein, are arrested in Israel. All Affactive Group and Revenue Jet sites are closed due to the same investigation. |
2015 | Federal ChargesAfter extradition to the United States, Gery Shalon and Ziv Orenstein are charged with over 30 felony counts in the United States. Each charge has a mandatory 5 to 20 years in prison. |